FAQ
COMMERCIAL & RESIDENTIAL ROOFS

Can I re-roof or do I have to tear off my existing roof?

If you only have one roof on your property that is in good shape, chance are you can save money by installing a new roof without removing the existing roof.

Unfortunately, there are instances where a roof tear-off is required:

·         Your property already has two roofs: According to law, commercial buildings and/or residential roofs may not have more than two roofing layers. This is to prevent excess weight and stress on the structure.

·         Your property has an unsafe roof: If your roof is damaged, saturated or unstable, we will need to strip the existing roof to install a new working roof.

How do I know if my property needs a new roof? 

Our experts will perform a free roof assessment to determine the quality of your existing roof. Internal damage you may spot such as roof leaks or mold, are indicators that your roof could be unstable and need replacing.

When should I schedule my roof survey?

The earlier the better! The busy time of year is from late March thru September in the St. Louis Metro Area. Since our winters can have such big temperature swings it is best to call during the winter to get onto a roofers schedule early. Lucky in St. Louis roofers can do surveys 12 months out of the year.  

How much will my new roof cost?

Each situation has its own unique challenges that cause the prices to fluctuate. We compete with all the viable and high performing roofing systems. There are many factors that contribute to the price of your new commercial or residential roof.

Some of these factors include:

·         The size of your roof

·         Condition of the existing roof

·         Roof access

·         Roofing product

·         Insulation choice

·         Membrane choice

·         Installation choice

·         Roof penetrations

·         Type of Warranty

We can help you create a budget after one of our roofing experts performs a free roof assessment and creates a roof survey report for your facility.

How long can I expect my commercial or residential roof system to last?

The longevity of your commercial or residential roof is dependent on many factors, from weather conditions to roof type.

 There are averages for common roof systems:

·         Silicone Roof Coating: 10 – 15 Years

·         Elastomeric Roofing Coating: 4 – 7 Years

·         Single-Ply Membrane TPO: 25 – 35 Years

·         Single-Ply Membrane EPDM: 25 – 30 Years

·         Metal: 40 – 45 Years

·         Modified Bitumen: 10 – 15 Years

·         Standard Architectural Shingle: 30 – 35 Years

·         Slate/Tile: 75 – 80 Years

·         Concrete Tile/Slate: 70 – 75 Years

·         Synthetic Slate / Shake: 75 – 80 Years

How long does it take to install a new commercial roof?

The time of the project is dependent on a variety of variables such as the type of roof, the size of the roof, existing damage, weather, inspections, and permits. Each job is truly unique and could take from a few days to a few weeks. When you talk to a roofing expert for an assessment, they should be able to include a proposed timeline in the survey report.

How long does it take to install a new residential roof?

The time of the project is also dependent on a variety of variables such as the type of roof, the size of the roof and weather. Most roofs only take a day or two; some however may take up to four days for really big and steep roofs. When you talk to a roofing expert they should be able to include a proposed timeline during the assessment.

How do I know which type of roof is right for my business?

Our roofing experts will work with you to determine the best roofing system for your facility based on climate, energy costs, and facility needs.

There are many roofing options for your commercial facility:

·         Roof Coatings – Read More

·         Single-Ply Membrane: TPO

·         Single-Ply Membrane: EPDM

·         Sheet Metal

·         Modified Bitumen

·         Sustainable (Green, Solar)

How do I know which type of roof is right for my home?

 Our roofing experts will work with you to determine the best roofing system for your residence based on climate, energy costs, and property needs

There are many roofing options for your residential home:

·         Standard Architectural Shingle

·         Class III Impact Resistant Shingle

·         Class IIII Impact Resistant Shingle

·         Synthetic Slate

·         Designer Shingle

·         Slate/Shake/Tile

How can I choose the right commercial or residential roofing contractor?

 Choosing the right roofing contractor to trust can be daunting. There are databases with accredited companies such as the Better Business Bureau or HomeAdvisors. In addition, ask your contractor what kind of training they do with their crews and what certifications they hold with suppliers and industry organizations.

At PRC Restoration Contractors, our teams hold many certifications: BBB A+ Rating, OSHA 10, Scaffolding Certified Erectors, WeatherBond Certified Installer among others.

Is there anything I need to do to maintain my commercial roof warranty?

When you install a new roof on your facility, you will have a variety of warranties to choose from. The coverage of your warranty depends on the type of warranty you purchase. The most common warranty options include Contractor’s Warranty, Manufacturer’s Warranty, and a Manufacturer’s Full System Warranty.

These warranties can cover a variety of roofing issues such as:

·         Roof leak repair

·         High winds

·         Hail damage coverage

·         Roof puncture coverage

All roof warranties require regular roof inspections and maintenance annually at a minimum. In addition to a proper maintenance program, Roof Service Agreement is a great way to insure your roof warranty will be valid in the event a claim must be filed.

What should I do in the case of an emergency commercial or residential roof leak?

If you find that your commercial or residential roof is leaking. Your first priority is to protect what is in your contents first! This could mean moving furniture or covering equipment to protect from water damage. When your property inside is protected, mark the leak area to show our professional later.

Call our office an attendant will answer 24/7 (314) 675-8687; this is the time to utilize our emergency services. We pride ourselves on answer our phones 365 days a year, 24 hours a day.

HOW DO I FILE AN INSURANCE CLAIM?

If your commercial or residential property has been hit with hail, high winds, frozen pipe burst or storm damage you should call your insurance company’s 1-800 or 1-888 Claims Hotline. You do not have to wait till morning to call your agent’s office. You can also call our office, we keep a full updated list of claims hotlines.
***Be sure to have a contractor present when the Insurance Claims Adjuster is at your property. The contractor works for your best interest, the Adjuster is an employee of the insurance company. ***

WILL I GET CANCELED OR MY RATES GO UP FOR FILING AN INSURANCE CLAIM?

If your commercial or residential property has been in a hail storm, high wind storm, a frozen pipe burst or has strong thunderstorm damage this is considered an “Act of God” or “Act of Nature”; you cannot be held accountable for these acts. Unlike a car accident were your driving habits can control the risk, you can not control the risk with the weather. Insurance companies can not raise the rates for one property because they file a claim, this is against the law. They can however raise the rates for an entire zip code or area. If you see a lot of roofs going on in your area, there is a chance your rates may go up whether you file a claim for replacement or not. Property Insurance is a Multi-Billion dollar industry, you pay your insurance premiums to protect yourself from financial risks. The Insurance company can afford to replace your roof, less your deductible.